In our previous travels, this is one thing we have never worried about. But, in a recent flip to Bangkok, my husband's knee gave up as we were going down into the Robinson Supermarket on Sukhumvit and he just collapsed like a paper plate of Pad Thai. Within seconds, the ladies in the Flower and the Foot Massage shops along the stairs flooded out to help.
We moved Grumpy to where he could sit, cool off and moan a bit alone. The Flower Shop leader quickly found a pack of ice to address the swelling and also produced a tube of linament to help ease the pain. After a good rest and seeing that only pride and not bones were broken we decided to just go back to our hotel room and assess the ruins. Again, our flower lady surprised us with a wheelchair and together with her husband wheeled my husband to the back of the Mall where we could take a taxi. She also helped me find a Pharmacy that sold walkers and pain killers. Grumpy was in motion!
Once we reached our hotel, one of the bell boys saw the problem and came sprinting with a wheelchair. Staying in a hotel with years of experience in the business is really a good choice. You never know what you'll come into in grumpy travels and age does NOT add to spriteliness!
In the room, I began to plot our course back to Hanoi with a crippled Grumpy. Luckily for us, we had business class seats. I called up Thai airlines and they immediately vowed that they would take care from the check-in at BKK to Taxi stand in Hanoi. Our hotel concierge in Bangkok...the IN Residence Hotel..... assured us that at the Suvarnabhumi airport, attendants always have wheelchairs on the ready and they would bring us to the check-in.
When we arrived at the airport, the guard immediately initiated the process to help us to the check-in where a Thai Airways rep met us and arranged what was needed for Mr Badleg to get on that plane. Their attendant just whisked us through check-in and on to the Lounge. For boarding, they put the wheelchair on the food truck and lifted us on to the plane.
After landing in Hanoi, yet another attendant with a wheelchair whisked us through immigration and out to the Greeting Area where our serviced apartment here, the Somerset Grand, had sent a driver with a wheelchair.
It was really all professionally done. What I thought would be a nightmare had turned into a great experience based on the direct kindness of Thai shop owners, an absolutely first-class airline, two really professional hotels and a willingness on our part to pass our destiny more than usual to strangers.
Next time you travel, read about your airline special services. Make sure to stay in hotels which have
delivered service professionally for years. Have a strategy for emergencies beyond bellowing "Help" which was about all we had.
Not to worry. As you've read from our experience, there are always people around ready to help if you keep your wits about you and get your Grumpy to look pathetic!
We moved Grumpy to where he could sit, cool off and moan a bit alone. The Flower Shop leader quickly found a pack of ice to address the swelling and also produced a tube of linament to help ease the pain. After a good rest and seeing that only pride and not bones were broken we decided to just go back to our hotel room and assess the ruins. Again, our flower lady surprised us with a wheelchair and together with her husband wheeled my husband to the back of the Mall where we could take a taxi. She also helped me find a Pharmacy that sold walkers and pain killers. Grumpy was in motion!
Once we reached our hotel, one of the bell boys saw the problem and came sprinting with a wheelchair. Staying in a hotel with years of experience in the business is really a good choice. You never know what you'll come into in grumpy travels and age does NOT add to spriteliness!
In the room, I began to plot our course back to Hanoi with a crippled Grumpy. Luckily for us, we had business class seats. I called up Thai airlines and they immediately vowed that they would take care from the check-in at BKK to Taxi stand in Hanoi. Our hotel concierge in Bangkok...the IN Residence Hotel..... assured us that at the Suvarnabhumi airport, attendants always have wheelchairs on the ready and they would bring us to the check-in.
When we arrived at the airport, the guard immediately initiated the process to help us to the check-in where a Thai Airways rep met us and arranged what was needed for Mr Badleg to get on that plane. Their attendant just whisked us through check-in and on to the Lounge. For boarding, they put the wheelchair on the food truck and lifted us on to the plane.
After landing in Hanoi, yet another attendant with a wheelchair whisked us through immigration and out to the Greeting Area where our serviced apartment here, the Somerset Grand, had sent a driver with a wheelchair.It was really all professionally done. What I thought would be a nightmare had turned into a great experience based on the direct kindness of Thai shop owners, an absolutely first-class airline, two really professional hotels and a willingness on our part to pass our destiny more than usual to strangers.
Next time you travel, read about your airline special services. Make sure to stay in hotels which have
delivered service professionally for years. Have a strategy for emergencies beyond bellowing "Help" which was about all we had.
Not to worry. As you've read from our experience, there are always people around ready to help if you keep your wits about you and get your Grumpy to look pathetic!
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